Discover What We Do and How We Do It
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We strictly isolate each website’s data in a separate server partition — no sharing, no third-party access.
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Discover why NVT AI Chatbot is the most powerful hybrid communication tool for WordPress, combining advanced AI (RAG) with real-time human support.
🤖 1. AI Knowledge Base (RAG Technology)
Unlike generic chatbots, NVT AI learns directly from your data to provide accurate, context-aware answers.
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Auto-Sync Website Content: Simply enter your Sitemap URL. The bot automatically crawls your pages, posts, and products to build its knowledge base.
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Document Ingestion: Upload internal documents that aren’t on your website. We support PDF, DOCX, TXT, Excel, and PowerPoint.
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Smart Context Retrieval: The system retrieves only the most relevant chunks of information to answer user queries, reducing hallucinations.
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Scheduled Re-crawling: Set up automatic schedules (Daily/Weekly) to keep the AI updated with your latest content changes.
💬 2. Seamless Live Chat
When AI isn’t enough, step in to close the deal. The plugin features a built-in WebSocket connection for instant communication.
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Real-Time Messaging: Chat with visitors instantly with no page reloads, powered by Socket.IO.
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Smart Handoff:
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Manual: Admin can take over a conversation with a single click (“Turn on Live Chat”).
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User Request: Visitors can request to “Meet a consultant.”
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Fallback: If an agent doesn’t reply within a set time (e.g., 60s), the bot automatically takes over again.
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Operating Schedule: Define your business hours. The widget automatically switches to “Live Mode” when you are open and “Bot Mode” when you are closed.
📥 3. Inbox & Lead Management
Manage all interactions directly from your WordPress Admin Dashboard.
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Centralized Inbox: View all active and past sessions in one place. Filter by date or search by customer name.
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Lead Capture: Require visitors to enter their Name and Phone Number before starting a chat to grow your leads list.
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Chat History: Full conversation logs are stored securely. You can review how the AI performed or what customers asked.
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Export Data: Export customer details and chat transcripts to CSV/Excel for your marketing team.
🎨 4. Design & Customization
Make the widget look like a native part of your website.
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Brand Customization: Change the main color, header color, and chat bubble colors to match your brand identity.
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Custom Avatars: Upload your own Bot Icon and User Avatar.
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Dark Mode Support: The widget supports Light, Dark, or Auto mode (syncs with user device settings).
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Flexible Positioning: Place the widget on the Left or Right, and adjust spacing for Desktop and Mobile independently.
🔗 5. Multi-Channel Contact
Don’t limit your customers to just one way to connect. Display quick-access buttons right next to the chat widget:
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Zalo integration.
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Facebook Messenger.
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WhatsApp.
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Direct Phone Call button.
📊 6. Dashboard & Analytics
Track performance and usage directly inside WordPress.
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Usage Statistics: Monitor how many AI messages, crawled URLs, and uploaded files you have used against your quota.
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Traffic Charts: Visual graphs showing chat volume over the last 7 days.
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System Status: Real-time health check for API and WebSocket connections.
💳 7. Integrated Billing (Optional)
Easily manage your subscription plans if you need more resources.
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PayPal Integration: Secure international payments for plan upgrades.
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PayOS Integration: Seamless QR code banking payments for customers in Vietnam.





